
Keeta has promised to offer fairer arrangements for partnering restaurants after Hong Kong’s antitrust watchdog raised concerns about the food delivery platform charging eateries working exclusively with it lower commissions and punishing any that worked with its rivals.
The Competition Commission on Wednesday said it and Keeta had reached a consensus, with the business promising to voluntarily amend the existing provisions and work with the watchdog to make the changes legally binding.
Keeta, the Hong Kong arm of Chinese food delivery service giant Meituan, hit the streets in 2023 and rapidly became a big player in the local market.
Deliveroo, one of its two main rivals, ended operations in Hong Kong in April and sold some of its assets to Foodpanda after revealing it was losing money.
The commission said on Wednesday that it had uncovered three major provisions adopted by Keeta that hindered market development.
“Given that Keeta likely has a certain degree of market power in the online food delivery market, the commission considers that these provisions may hinder entry and expansion by new or smaller platforms, and soften competition in the online food delivery market,” it said.